Manufacturers

Privacy Policy

Privacy Policy

1. What is the data privacy policy for?

We want you to know and always have control over your personal data. To do this, we offer this privacy policy (the "Privacy Policy"), in which you can consult in detail, but in an easy and transparent way, the characteristics of the use that we make on your personal data to be able to lend you our Service and for other purposes. You can access this privacy policy at any time, as it is at your disposal in the "Privacy" section of the Joyeria SAI https://www.saijoyeria.com website (the "website"). On the website, the "Privacy" section is located at the bottom.

2. Who is responsible for the processing of your personal data?

The responsible for the treatment of your personal data is Prashanti S.L. owner of the Web www.saijoyeria.com (hereinafter Joyeria SAI)

Below you can find more information about us:

- Prashanti S.L.

- Postal Address: Calle Ribera, Casa P. Local 9, 29660 Marbella (Málaga).

- Email: info@saijoyeria.com

- Phone: +34 952818569 /+34 952819188

- TIN: B29690195

3. Where do we get your personal data? What data are we going to use exactly?

Keep in mind that, so you can enjoy the service we offer you at Joyeria SAI, we will use some data about you that you obtained through different forms and at different times. Then you can see it in detail:

  • We will use the personal data that you give to us when you create a user account: Name and surname, password, email address, telephone number, postal address, country, bank information and date of birth.
  • We will also use other information about you that we can get to know thanks to the use you make of the service: your location; your IP address; The orders you make; The identification code that we assign to you internally; Your browsing the web (dates and times in which you access, clicks you make, etc.) and the hardware, software and browser you use. To refer to all the above and any other information we have about you we use the term "personal data".

4. What are we going to use your personal information for?

We will use your personal data for the following purposes:

1. Lend Service

The treatment of your personal data is necessary so that we can lend you our service of sale of jewels, watches and accessories. Otherwise you won't be able to enjoy it. The provision of the service comprises the following issues:

    • Manage the creation of your user account and allow you to use or modify it. To enjoy the service, you need to create an account and identify yourself as a user. You will be able to modify the personal data that you have provided to us at any time through the section "My account" included in the top menu.
    • Contact with you to give you information regarding the orders you make.. These communications may be made by e-mail, telephone or text messaging. The form of communication chosen depends on the reason for the communication.
    • Manage the payments of your orders through the means of payment that you have preset and selected. This functionality allows you to not have to include a payment method every time you place an order, but it also implies that we can know your bank information. However, please note that we will not use the data on your means of payment for any purpose other than the management of your order payments.
    • Allow you to consult a history of all the orders you have made. To do this, simply access the "Orders" section included in the "My Account" menu.
    • Provide you with the email address you have provided us with the corresponding invoices of the orders you have made.
    • Offer you the best care and assistance. Through our help Center we offer assistance at any time for any doubts, comments, suggestions or incidents related to the service that we want to pose. The aforementioned aid can only be facilitated if we have your personal data.
    • Any other issue related to the provision of the service.

2. Perform marketing actions

We will use your personal data to send you news, products and promotions related to Joyeria SAI and third parties related to the sectors relating to products and consumptions. To that end, we will analyze your history of orders, the amounts incurred, the promotions you have used, the frequency with which you use the service, and your personal interests and we will create a profile about you so that the promotions that we send to you are customized , so that they adapt in every moment to your personal needs and preferences. Please note that you can ask us at any time to stop analyzing your profile, but it will assume that you won't receive more news, offers and promotions. The profile we believe about you will not be used for any purpose other than customizing our promotions.

We will also send you third party communications on the relative sectors in any case, please note that you will be able to unsubscribe from such communications at any time. To do this, simply click on the link "unsubscribe" content in any of the communications.

3. Consult your opinion about your experience at Joyeria SAI

We find it very useful to know what your opinion about Joyeria SAI to be able to make strategic decisions that will turn us into a company aligned with the interests and concerns of our users. Therefore, in some moments we can ask you to respond to a simple survey to know what your perception about us. Of course, you won't have to give us your opinion if you don't want to.

5. How long will we keep your personal data?

The period of conservation of your personal data depends on each of the purposes for the use:

1. Lend Service

We will use your personal data until you decide to stop using our service, so you must delete your user account. As long as you don't get off, we'll continue to treat your personal data for this purpose. Keep in mind that if there is any issue pending to resolve related to the service, we will try to fix it before you can unsubscribe.

2. Perform marketing actions

We will use your personal data until you ask us to stop, regardless of whether you continue using our service or have discharged. Please note that you can ask us to stop sending you news, offers and custom promotions at any time; Simply click on the "Unsubscribe" link contained in any of our communications.

3. Consult your opinion about Joyeria SAI

We will use your personal data until you ask us to stop doing it or to give you your personal information.

6. Why is it lawful for you to use your personal data?

In Joyeria SAI we only use your personal data lawfully, as required by applicable law in the matter. To do this, we need to have a sufficient legal basis. Here is the legal basis, that is, why it is lawful, that we use your personal data for each of the purposes described in the paragraph 4.

1. Lend Service

Using your personal data is necessary to be able to execute the contract that unites you from the moment you accept our terms and conditions. Otherwise you won't be able to enjoy the service.

2. Perform marketing actions

We will use your personal data to send you news, offers and promotions based on your profile only if you have given us your consent. The communications that we send to you can be done via email, remember that you can ask us at any time that we stop sending you these personalized communications.

3. Consult your opinion about Joyeria SAI

We believe that we have a legitimate interest to know the perception you have about Joyeria SAI, because it will allow us to make strategic decisions that adapt to the needs and concerns of all our users. In addition, we understand that the use of your personal data for this purpose is compatible with the provision of the service.

7. Will we share your personal data with third parties?

Yes. In order to provide you with the highest quality service we need to share your personal information with entities that help us to lend you the service. Below we indicate who are these entities:

      • Entities that help us with different issues related to the service. We make sure that all our suppliers who can access your personal Data act in a confidential, loyal and scrupulously complying with the applicable data protection regulations. To that end, we require you to formalize with us specific agreements regulating the use of your personal data. Some of our main suppliers are the following:
        • Bank Payment Gateway Service entity that allows, if you give your consent, to remember your bank card with total security.
        • Storage service lender. This entity helps us to store your personal data and other information related to the service in a safe way.
        • Mailchimp. Only your email will be shared to send you communications and promotions.

8. What are your rights in data protection issues?

As a user of Joyeria SAI, you have a number of rights so that you can decide and control at all times how we use your personal data. You can exercise these rights at any time and for free (unless your application is excessive or unfounded-will be unfounded, for example, if you have just exercised the same right before Joyeria SAI very recently; In this case we can reject your Request or charge you, always notice, a canon). In order for us to attend your application, we need to make sure that you are really you, so you must provide us with a copy of your identity card; We also appreciate that you indicases the right you want to exercise. If your application does not meet the above requirements, we will ask you to remedy it. To exercise one of your rights, you simply do so by sending an email to info@saijoyeria.com

In particular, you have the following rights:

    • Access. You can ask us to tell you if we are using your personal data or not; If we are using them, we will also transfer additional information like what personal data we have on you, for what we are using, the entities with which we share, the period during which we will keep your data or if We are making profiles, among other issues.
    • Rectification. You can ask us to modify some of the personal data we have on you to be accurate and up to date. In fact, be aware that you must keep the personal data in your user account updated at all times. You can do so in the "My Account" section accessible from the drop-down menu.
    • Suppression. You can ask us to remove the personal information we have about you (i) when they are no longer necessary for the purpose for which we use them, (ii) when you withdraw your consent, in the event that we only treat them to develop purposes based In it.
    • Limitation. You may ask us to temporarily restrict the use of your personal data (i) When you consider that your data is inaccurate, until we verify or update it (keep in mind that, in the meantime, you will not be able to enjoy the service); (ii) When we no longer need them to carry out the purposes referred to in paragraph 4 above but you prefer to have them we serve so that you can exercise or defend yourself against claims and (iii) when you opongas to use your data for any of the purposes contained in paragraph 4 (2) of this privacy policy, while we value whether the legitimate interest we have in Joyeria SAI prevails over your right to oppose our use.
    • Claim. You can file a complaint with the competent control authority in the field of data protection. In your case, the competent authorities are as follows:
      • Spanish data protection Agency
    • Opposition. You may object to our use of your data for any of the purposes set out in paragraph 4 (2) of this privacy policy. We want to remind you especially that you can ask us to stop analyzing your profile to send you promotional communications.